Meet Father Christmas at our FREE* Christmas ICE Grotto 

We do recommend you pre-book your visit as we cannot guarantee a walk up slot will be available at busy times.

Please Note: You are welcome to take your own photos outside the Grotto only. Our professional photos taken with Santa are available to purchase and there are also snow frames, key rings/magnets and a photo book, which are all priced separately. Prices are available at the Grotto


Grotto Opening Hours:

Thursday 14th December - 11am to 5pm

Friday 15th December- 11am to 5pm
Saturday 16th December - 10am to 6pm
Sunday 17th December- 11am to 5pm

Monday 18th December- 10am to 6pm
Tuesday 19th December- 10am to 6pm
Wednesday 20th December - 10am to 6pm
Thursday 21st December - 10am to 6pm
Friday 22nd December- 10am to 6pm
Saturday 23rd December - 10am to 6pm
Sunday 24th December- 11am to 5pm

Please note: Santa and his elves will be on a mince pie break from 2pm to 2.30pm every day.

The queue for the Grotto will close earlier than the advertised times to allow for waiting times.

*Terms and conditions apply. Advance booking fee online applies. Proceeds will be donated to our charity of the year, St Catherine’s Hospice. Our Grotto caters for children aged 0-10 years.  All children should be accompanied by an adult.

Autism Quiet Hours are available. Please click here for information.

During busy periods, the queue will close ahead of the advertised time to accommodate waiting times.