1. • • • • 1. This website is intended for use as a source of general information only.

By using this Web site, you agree to these Terms and Conditions of Use. If you do not accept these Terms and Conditions of Use and do not intend to be bound by them you must not use this Web site and should exit it immediately.

Intellectual Property Rights

All Web site design, text, graphics, the selection and arrangement thereof, software compilations, underlying source code, software and all other material on this Web site are subject to copyright which is either owned by County Mall or used under licence from third party copyright owners. Materials contained on this site may be downloaded to a single personal computer and hard copy portions may be printed but in each case solely for your own internal use. Except as specifically provided, no part of this web site may be reproduced or transmitted, in any form, for any other purpose. Under no circumstances shall the use of this Web site grant to any user any interest in any intellectual property rights of County Mall whatsoever.

No rights are granted to use any trade marks or logos which appear on this Web site otherwise than as set out below.

This web site contains the County Mall trade marks and logos which subject to the prior written approval of County Mall may be downloaded for reproduction for use in connection with the marketing and promotion of projects in which County Mall is involved but must not be downloaded or used for any other purpose whatsoever. In particular, under no circumstances must the logos be used in connection with any defamatory, illegal or illicit materials or projects or otherwise in any way which may cause any damage to the reputation or goodwill of County Mall. In each circumstance where the County Mall trade mark or logo is used, such use must be accompanied with a statement that the trade mark or logo as applicable is the property of County Mall together with any appropriate symbol TM or ®. County Mall may at any time impose additional conditions for the downloading and use of its trade marks and logos. For the avoidance of doubt, under no circumstances shall any user acquire any interest in the intellectual property rights in such trade marks or logos. No rights are granted to use any third party trade marks or logos which appear on this Web site.

You must not, nor must you allow any other person to reproduce, publish, transmit, circulate, distribute, copy, alter, add to, delete, remove or tamper with this Web site or any part of it or indirectly disrupt or interfere (or attempt to disrupt or interfere) with or alter this Web site, other than in the course of viewing or using this Web site in accordance with these Terms and Conditions of Use.

Any aspect of this Web site including the information contained herein may be altered, deleted, adapted or in any other way amended at any time and without notice by County Mall. These Terms and Conditions may change from time to time and those changes will be posted on this Web site for your information. You are advised to review this page on a regular basis. If you continue to use the site after any such amendments have been made then you will be deemed to accept those amendments and accordingly will be bound by them.

County Mall reserves the right to charge for any or all of the information supplied on this Web site at any time in the future. Users will be informed on this site if County Mall imposes any such charges.

Links

This Web site contains links to other Web sites which may be of interest. These links are provided for your convenience only and County Mall has no control over and does not endorse nor is in any way responsible for the content of such sites. If you wish to provide a linked internet Web site to the County Mall site you must seek the prior written approval of County Mall.

Limitation of Liability and Disclaimer County Mall is providing this Web site on an “as is” basis and to the fullest extent permitted by law makes no (and expressly excludes all) representations (except for fraudulent misrepresentation) and warranties of any kind with respect to this Web site and its contents including, without limitation, warranties as to quality and fitness for purpose. County Mall does not represent or warrant that the information accessible via this Web site, is accurate, complete or current nor that this Web site will meet particular requirements, be available, accessible, uninterrupted, timely, secure or operate without error or that it will be free from viruses or other harmful elements.

Except as specifically stated on this Web site, to the fullest extent permitted at law, neither the Company nor any of its affiliates, directors, employees or other representatives, will be liable (whether under contract, tort, statute or otherwise howsoever arising) for any damages, losses, costs, claims, liabilities or expenses arising out of or in connection with the use of this Web site. This limitation of liability shall apply to all damages, losses, costs, claims, liabilities and expenses of any kind whether direct or indirect and consequential, including ( but without limitation) legal costs or expenses, direct loss of profit, direct loss of anticipated savings, loss of data, indirect loss of profit, indirect loss of anticipated savings, loss of revenue, loss of business, loss of use of money, loss of opportunity or loss of or damage to property and/or any wasted expenditure and third party claims. For the avoidance of doubt the losses as listed in this Clause 9 are intended to be severable.

Nothing in this agreement shall exclude or limit the liability of County Mall for death or personal injury caused by its negligence or for fraudulent misrepresentation.

Forums

From time to time, this Web site may contain an online forum where users can make contributions. County Mall is not responsible for and shall have no and expressly excludes all liability in relation to any expressions of opinion, data, information or any other material whatsoever which is submitted on this site by any user including in the use of the Forum or otherwise. County Mall shall not be liable for any application of or reliance on any information contained on this Web site whether submitted via a Forum or otherwise.

Under no circumstances should any user make any submission which is defamatory, abusive, obscene, unlawful, of a racist, sexist or other discriminatory nature, or which is otherwise offensive or could in the opinion of County Mall cause offence to any person or damage the reputation of County Mall, its associated companies, clients and other contracts. You must not use any abusive or aggressive language, swear, threaten, harass or abuse any other person, including other users. All users must use their own identity when making any contribution. No user must post nor recommend any other Web site nor post any advertisement on the Web site.

You must not corrupt the site, flood the site with information so as to cause the site not to function or use any features which may affect the function of the site for example viruses, worms, logic bombs or similar. You must not interfere or tamper with, remove, delete or otherwise alter in any way, any information which is included on the Web site.

County Mall reserves the right to remove any material whatsoever submitted to a forum or otherwise to the Web site for any reason.

Where any user is in breach of these Terms and Conditions, County Mall may but shall not be required, to provide a warning to such user for failure to comply. Further, County Mall has the right to ban any user at any time (whether or not any prior warning has been given) and shall have ultimate discretion in allowing persons to use the forum and/or the Web site.

Law and Jurisdiction

These Terms and Conditions and your use of this Web site shall be governed by and construed in accordance with English law. By using this Web site you accept that any dispute under these Terms and Conditions or arising out of use of this Web site shall be subject to the exclusive jurisdiction of the English courts to which you submit.

You are responsible for compliance with any applicable laws of the country from which you are accessing this Web site.

General

Any information or contributions which you post on this site either in a Forum or otherwise are submitted on a non-confidential basis. County Mall shall be free to use any such information and by submitting any such contributions you grant to County Mall the right to use such information in any way and for any purpose including reproducing the information. County Mall shall be free to use such communications including any ideas, concepts, inventions, techniques or know-how disclosed therein for any purpose including developing, manufacturing and or marketing goods or services.

If for any reason any part of these Terms and Conditions is deemed to be unenforceable then the validity of the remaining terms shall not be affected.

Any waiver by County Mall all of a breach of any provision of these Terms and Conditions shall not be deemed to be a wavier of any subsequent breach of any provision.

All disclaimers, terms, conditions as set out in this Web site and the Privacy Policy shall form part of these Terms and Conditions of Use of this Web site.

Nothing in these Terms and Conditions is intended to confer on any person any right to enforce any provision of these Terms which that person would not have had but for the Contract (Rights of Third Parties) Act 1999

Survey Draw

By filling out our feedback survey, you agree to the following terms and conditions
Registration is only open to UK residents aged 16 or over. Those under 18 will require parental consent to enter.
County Mall's decision is final, and no correspondence will be entered into.
County Malls recognises that their activities are governed by English Law and entrants recognise that the county or high courts of England shall have exclusive jurisdiction in the event of a dispute.
County Malls reserves the right to terminate or modify the promotions and/or Terms and Conditions at any time.
County Malls reserves the right to disqualify any entrant (at its own discretion) if there are reasonable grounds.
To enter, you must fill out our feedback survey for the chance to be entered into the draw.
The prize listed is for one (1) winner.
The deadline for entry is the end of each month (30th or 31st of most months, 28th or 29th of February, depending if a leap year falls on that year).
The prize winner will be randomly selected on the 1st of every month and contacted via email..
The Prize is £50 gift voucher for a store of the winner's choice.
The gift card must be for a store within County Malls' premises, and the store must already offer gift cards.
The prizes cannot be exchanged; no cash alternative can be offered.
The winner must collect the gift card in person.The gift card will not be sent or shipped.
If the prize is not collected within a month, then the gift card is forfeited.
The winner will be contacted by email, and their name may be announced on social media once they have claimed their prize.
Attendees should retain a copy of these terms and conditions.

Competitions

Trendsetters Club

Eligibility

• 1.1 Applicants must be based in Sussex or the surrounding area.
• 1.2 We welcome applications from influencers with 1,000 followers or more on Instagram.
• 1.3 Preference will be given to those with under 7,000 followers, as the campaign is focused on micro-influencers.
• 1.4 Applicants must be over 18 years of age.

Selection

• 2.1 Applying does not guarantee selection.
• 2.2 Influencers will be chosen at the discretion of County Mall, Crawley and its marketing partners, based on campaign suitability.
• 2.3 Only successful applicants will be contacted.

Content Creation

• 3.1 Selected influencers may be invited to create content around County Mall events, seasonal shopping dates, and participating retailers.
• 3.2 Any paid collaborations will be agreed upon in advance, including deliverables, timelines, and fees.
• 3.3 Influencers are responsible for ensuring that all content complies with ASA and CMA advertising guidelines, including clear disclosure of paid partnerships (#ad, #gifted, etc.).

Data Protection

• 4.1 By applying, you consent to your personal data (including contact details, social media handles, and audience insights) being stored in our influencer database.
• 4.2 Data will be used solely for influencer marketing purposes in line with UK GDPR regulations.
• 4.3 Data will not be shared with third parties outside of County Mall, Crawley’s appointed marketing partners.
• 4.4 You may request to have your details removed from our database at any time by contacting us.

General

• 5.1 County Mall reserves the right to amend or withdraw this campaign at any time.
• 5.2 Participation in the campaign does not establish an employment relationship.
• 5.3 Decisions made regarding influencer selection and campaign activity are final.

County Mall Gift Tree

Eligibility: This competition is open to UK residents aged 18 and over, excluding employees of County Mall Crawley, their immediate families, agents, or anyone professionally connected with the competition.

How to Enter: To enter, participants must complete the email sign-up form available via:

The County Mall Crawley website

QR codes displayed within the shopping centre

Links shared on County Mall Crawley’s official social media posts

Only one entry per person is permitted. Multiple entries from the same individual will be disqualified.

Competition Period: The competition runs from 10th November 2025 to 18th December 2025. Entries received after this time will not be counted.

Prize: The winner will receive the bundle of gift tree prizes as listed above. Prizes are as specified or as seen in display cabinets. No alternatives, returns, or exchanges will be offered.

Winner Selection: The winner will be selected at random from all eligible entries and announced via County Mall Crawley’s official social media channels.

Claiming the Prize: The winner will be contacted directly via the email address provided on their entry form. The prize must be collected from County Mall Crawley shopping centre by Monday 22nd December 2025. If the winner is unable to collect by this date, collection will be arranged for after Christmas. The winner must be available for a promotional photo in front of the gift tree and for a local press release. County Mall Crawley will never ask you to click a link or provide personal information via a third-party website to claim your prize.

Unclaimed Prizes: If the winner does not respond within 48 hours of being notified, the prize will be forfeited, and another winner may be selected.

Non-transferable: The prize is non-exchangeable, non-transferable, and no cash alternatives will be offered.

Disqualification: County Mall Crawley reserves the right to disqualify any entrant who:

Breaches these Terms & Conditions

Submits false or misleading information

Engages in any form of fraudulent or inappropriate behaviour

Publicity: By entering the competition, participants agree to the use of their name and image in promotional materials and social media announcements. The winner may be photographed, and the image may be shared on County Mall Crawley’s social media platforms and local press coverage.

Modifications & Termination: County Mall Crawley reserves the right to amend or terminate the competition at any time without prior notice.

Liability: County Mall Crawley will not be liable for any loss, damage, or injury arising from participation in the competition or the acceptance of any prize.

Platform Disclaimer: This competition is not sponsored, endorsed, or administered by, or associated with, Facebook or Instagram.